Business English: Making and Responding to Requests
Making and responding to requests is the central B1 daily-business skill. The worksheet covers polite request structures (Could you possibly, I was wondering if, Would it be possible to), responses (full agreement, qualified agreement, polite refusal), and the follow-up moves that resolve workplace coordination. Learners build the politeness-machinery fluency every professional context demands.
This worksheet builds B1 fluency with workplace requests and responses.
Worksheet preview
What’s inside:
- A phrase bank organised by request strength and response type
- Email-and-conversation gap-fill in workplace contexts
- Role-play scenarios: deadline pushback, resource requests, scheduling
- Multiple-choice on register and politeness levels
- Full Answer Key plus Teacher Notes
Common challenges: Bluntness at B1 — Send me the report is rude; Could you send me the report when you have a moment is professional. Polite refusal: I’m afraid I won’t be able to, unfortunately that won’t be possible. Hedging without losing clarity.
For: Adult and teenage learners (14+) at CEFR B1, in intermediate classes, 1:1 lessons, or self-study — particularly working professionals. Maps onto BEC Preliminary. Part of the Daily Business Communication collection — the natural next step is Describing Company Structure.
