Business English: Cross-Cultural Communication
Cross-cultural communication is the B2–C1 international-business skill that distinguishes effective global professionals from those who only succeed locally. The worksheet covers cultural-variation dimensions (directness norms, hierarchy expectations, time orientation, relationship-vs-task focus), recognising L1 patterns in colleagues’ English, adapting communication style without losing authenticity, and avoiding stereotype while acknowledging tendencies.
This worksheet builds B2–C1 fluency with cross-cultural workplace communication.
Worksheet preview
What’s inside:
- A cultural-dimensions reference with examples
- Case studies of cross-cultural communication challenges
- Reflection task: how do you communicate, and how does that match your colleagues?
- Adaptation-strategy practice: navigate culturally different communication styles
- Full Answer Key plus Teacher Notes
Common challenges: Avoiding stereotype at B2–C1 — cultures vary internally, and tendencies aren’t rules. Recognising one’s own cultural assumptions: every professional has a default communication style they assume is “normal”. Adapting without performing: shifting style to bridge cultural gaps while staying authentic.
For: Adult and teenage learners (14+) at CEFR B2–C1, in upper-intermediate and advanced classes, 1:1 lessons, or self-study — particularly international professionals. Maps onto BEC Higher and C1 Advanced (CAE). Part of the Networking & Communication collection — the natural next step is Small Talk and Networking.
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